# Salesmaster Help Center

> Salesmaster is a point-of-sale (cashier) app for small shops, available on Android, iPhone & iPad, Windows and Mac. It records sales, prints or shares receipts (Bluetooth and USB thermal printers), tracks stock and shows sales reports. It works offline and syncs when online. Free to start, with paid Pro plans.

Every guide is available as Markdown by adding `.md` to its URL. The full text of all guides is at https://salesmaster.app/help/llms-full.txt.
Support: WhatsApp https://wa.me/6285738307306, Telegram https://t.me/salesmasterapp_bot?start=help, email support@salesmaster.id.

## Guides (English)

- [Getting started: Introduction](https://salesmaster.app/help/start/introduction.md): Salesmaster is a simple POS app for small shops: record sales, print receipts, track stock and see reports on a phone, tablet or computer.
- [Getting started: Download Salesmaster](https://salesmaster.app/help/start/download.md): Download Salesmaster free for Android, iPhone, iPad, Windows and Mac from the official app stores, with the minimum system version for each.
- [Getting started: Sign in and first setup](https://salesmaster.app/help/start/sign-in.md): Sign in to Salesmaster with your Google or Apple account, then create your business account in three steps: business type, name and first items.
- [Getting started: Business Configuration](https://salesmaster.app/help/start/business-settings.md): Set the item image ratio, currency, date format, language and Pay Later prices for your whole business in Business > Business Configuration.
- [Sales & receipts: Create a sale](https://salesmaster.app/help/sales/create-sale.md): Record a sale, take payment, and print, share or email the receipt.
- [Sales & receipts: Transactions](https://salesmaster.app/help/sales/transactions.md): See completed sales, search and filter them, resend or print receipts, download a sales summary, and delete a wrong transaction.
- [Sales & receipts: Payment methods](https://salesmaster.app/help/sales/payment-methods.md): Set up how customers pay: Cash with automatic change, plus other methods such as QRIS, bank transfer or card.
- [Sales & receipts: Receipt configuration](https://salesmaster.app/help/sales/receipt-settings.md): Choose a receipt template, add your logo, QR code and footer message, and set the receipt number.
- [Items & stock: Add your first item](https://salesmaster.app/help/items/create-item.md): Add products or services with price, look, barcode, variations, and a tax and discount per item.
- [Items & stock: Stock tracking](https://salesmaster.app/help/items/stock-tracking.md): Turn on stock tracking for an item, add stock when goods arrive, and fix or delete stock entries.
- [Items & stock: Suppliers](https://salesmaster.app/help/items/suppliers.md): Keep your suppliers' details, record who delivered your stock, and see the total purchases and delivery history for each supplier.
- [Customers: Customers](https://salesmaster.app/help/customers/customers.md): Save your customers, pick them during a sale, send receipts on WhatsApp, and see how much each customer has spent.
- [Reports: Reports](https://salesmaster.app/help/reports/reports.md): See sales, profit, discounts, tax and the best-selling items by day, month or year, and export them as CSV.
- [Devices & settings: Connect a Bluetooth printer](https://salesmaster.app/help/settings/thermal-printer.md): Pair a thermal printer, set the paper width, and print receipts automatically after each sale.
- [Devices & settings: Store data](https://salesmaster.app/help/settings/store-data.md): Set the store name, logo, address, phone, email and website that show on printed receipts, web receipts and the member card.
- [Problems & solutions: Account Deletion](https://salesmaster.app/help/help/delete-account.md): How to permanently delete your Salesmaster account and its data, from the app or by email, and what is still kept afterwards.
- [Problems & solutions: Frequently Asked Questions](https://salesmaster.app/help/help/faq.md): Quick answers on printing receipts, stock, selling offline, changing phones, staff accounts, exporting reports and contacting the Salesmaster team.
- [Problems & solutions: Troubleshooting](https://salesmaster.app/help/help/troubleshooting.md): Step-by-step fixes when the printer won't print, stock doesn't go down, data hasn't synced, you change phones, or staff can't sign in.
- [Problems & solutions: Contact Us](https://salesmaster.app/help/help/contact.md): Reach the Salesmaster team on WhatsApp, Telegram or email. We reply between 09.00 and 17.00 WITA (GMT+8).
- [What's new: What's New](https://salesmaster.app/help/updates/whats-new.md): Every Salesmaster POS app update by version, newest first: new features, fixes and release dates.

## Guides (Bahasa Indonesia)

- [Memulai: Pengenalan](https://salesmaster.app/help/id/start/introduction.md): Salesmaster adalah aplikasi kasir untuk usaha kecil: catat penjualan, cetak struk, pantau stok, dan lihat laporan dari HP, tablet, atau komputer.
- [Memulai: Unduh Salesmaster](https://salesmaster.app/help/id/start/download.md): Unduh Salesmaster gratis untuk Android, iPhone, iPad, Windows, dan Mac dari toko aplikasi resmi, lengkap dengan syarat versi sistemnya.
- [Memulai: Masuk dan penyiapan awal](https://salesmaster.app/help/id/start/sign-in.md): Masuk ke Salesmaster dengan akun Google atau Apple, lalu buat akun usaha dalam tiga langkah: jenis usaha, nama usaha, dan item pertama.
- [Memulai: Konfigurasi Bisnis](https://salesmaster.app/help/id/start/business-settings.md): Atur rasio gambar item, mata uang, format tanggal, bahasa, dan Harga Bayar Nanti untuk seluruh usaha Anda di Bisnis > Konfigurasi Bisnis.
- [Penjualan & struk: Membuat penjualan](https://salesmaster.app/help/id/sales/create-sale.md): Mencatat penjualan, menerima pembayaran, lalu mencetak, membagikan, atau mengirim struk lewat email.
- [Penjualan & struk: Transaksi](https://salesmaster.app/help/id/sales/transactions.md): Lihat penjualan yang sudah selesai, cari dan saring, kirim ulang atau cetak struk, unduh rekap, dan hapus transaksi yang salah.
- [Penjualan & struk: Metode pembayaran](https://salesmaster.app/help/id/sales/payment-methods.md): Atur cara pelanggan membayar: Tunai dengan kembalian otomatis, plus metode lain seperti QRIS, transfer, atau kartu.
- [Penjualan & struk: Konfigurasi struk](https://salesmaster.app/help/id/sales/receipt-settings.md): Pilih template struk, tambahkan logo, kode QR, dan pesan di bagian bawah, serta atur nomor struk.
- [Barang & stok: Menambahkan barang pertama](https://salesmaster.app/help/id/items/create-item.md): Tambahkan produk atau jasa lengkap dengan harga, tampilan, barcode, variasi, serta pajak dan diskon per item.
- [Barang & stok: Pelacakan stok](https://salesmaster.app/help/id/items/stock-tracking.md): Aktifkan pelacakan stok untuk item, tambah stok saat barang datang, lalu ubah atau hapus entri stok.
- [Barang & stok: Supplier](https://salesmaster.app/help/id/items/suppliers.md): Simpan data supplier, catat siapa yang mengirim stok, dan lihat total pembelian serta riwayat kiriman dari tiap supplier.
- [Pelanggan: Pelanggan](https://salesmaster.app/help/id/customers/customers.md): Simpan data pelanggan, pilih mereka saat penjualan, kirim struk lewat WhatsApp, dan lihat total belanja tiap pelanggan.
- [Laporan: Laporan](https://salesmaster.app/help/id/reports/reports.md): Lihat penjualan, laba, diskon, pajak, dan barang terlaris per hari, bulan, atau tahun, lalu ekspor sebagai CSV.
- [Perangkat & pengaturan: Menyambungkan printer Bluetooth](https://salesmaster.app/help/id/settings/thermal-printer.md): Pasangkan printer thermal, atur lebar kertas, dan cetak struk otomatis setiap penjualan.
- [Perangkat & pengaturan: Data toko](https://salesmaster.app/help/id/settings/store-data.md): Atur nama, logo, alamat, telepon, email, dan website toko yang tampil di struk cetak, struk web, dan kartu member.
- [Masalah & solusi: Penghapusan Akun](https://salesmaster.app/help/id/help/delete-account.md): Cara menghapus akun Salesmaster dan semua datanya secara permanen, dari aplikasi atau lewat email, serta data apa yang masih disimpan setelahnya.
- [Masalah & solusi: Pertanyaan yang Sering Diajukan](https://salesmaster.app/help/id/help/faq.md): Jawaban singkat soal cetak struk, stok, jualan tanpa internet, pindah HP, akun staf, ekspor laporan, dan cara menghubungi tim Salesmaster.
- [Masalah & solusi: Pemecahan Masalah](https://salesmaster.app/help/id/help/troubleshooting.md): Langkah perbaikan untuk printer yang tidak mencetak, stok tidak berkurang, data belum sinkron, pindah HP, dan staf yang tidak bisa masuk.
- [Masalah & solusi: Hubungi Kami](https://salesmaster.app/help/id/help/contact.md): Hubungi tim Salesmaster lewat WhatsApp, Telegram, atau email. Kami membalas pesan pada pukul 09.00–17.00 WITA (GMT+8).
- [Apa yang baru: Apa yang Baru](https://salesmaster.app/help/id/updates/whats-new.md): Daftar pembaruan aplikasi kasir Salesmaster per versi, dari yang terbaru: fitur baru, perbaikan, dan tanggal rilisnya.